Like the turbines over the Gorge,
we never stop.

Frequently Asked Questions

• Are quotes free?

  Yes, quotes for new heat pumps, installations and system upgrades are free and obligation free. If you need us to come and check a faulty unit before quoting a repair, that’s a service call and is charged at our standard rates.

• Do you offer finance?

  We don’t use finance companies, as their fees would push up our prices. We keep things simple and fair for everyone. If you would like to spread the cost, many NZ banks offer very low or zero interest “green” home loans for energy saving upgrades for their home loan customers. Ask your bank whether a heat pump qualifies, or see EECA’s guide to home energy loans. You’re also welcome to talk to us about payment.

• Do you service heat pumps you didn’t install?

  Yes. We service and repair all makes and models of heat pump, whoever installed them.

• How often should my heat pump be serviced?

  At least once a year, ideally before winter. If you use it daily for heating and cooling, every 6 to 9 months keeps it running efficiently.

• Do you offer 24/7 emergency repairs?

  Yes. Our 24/7 breakdown service covers heat pumps, commercial refrigeration, cool rooms, ice machines, ventilation and farm vats. Call (06) 355 4479.

• What areas do you cover?

  Palmerston North, Feilding, Ashhurst, Levin, Foxton, Shannon, Whanganui, Dannevirke, Woodville, Pahiatua and the wider Manawatū. Every service is available in every area. See all areas we serve.

• Which heat pump brands do you install?

  We can supply and install any heat pump brand you prefer, and we’re happy to quote on whichever brand you choose. We’re also accredited installers of Daikin, Mitsubishi Electric, Panasonic and Haier.

• Can I buy a heat pump online?

  Not online. Every home is different, so we size each heat pump for your rooms and include installation in the price. Browse our heat pump range, then request a free quote and we’ll get back to you with a price.

• Do you work on dairy farms?

  Yes. We install and service milk vat refrigeration, pre cooling and heat recovery systems, with 24/7 breakdown support. Learn more about farm vat refrigeration.

• Which heat pump is right for my home?

  It depends on the room size, layout and insulation. We’ll assess your needs and recommend the most suitable and cost effective option.

• Do I need to service my heat pump to keep the warranty?

  Many manufacturers require regular servicing to keep the warranty valid, so it’s worth checking your warranty terms.